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We’re experts at managing all aspects of boat operations. From setting and adjusting boat capacities to simplifying check-in procedures – we’ve got you covered.​

Boat operator functionality

Grow your boat operations

Provide better service

Automate your operations

Increase control over your company

Specific capabilities we offer boat operators

Digital waivers​

Seamlessly and digitally manage your waivers.​

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Shared inventory​
Don’t let anything go to waste. Maximise your efficiency savings and share boats across different trips or brands without the risk of overbooking.​

Tidal scheduling​
Mother Nature can be unpredictable. Manage your operations based on changes in the environment.​

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Manage capacities​

Easily set and adjust tour boat capacities from one location.​

Custom manifests ​

Have control over your manifest fields and select those most important to your business procedures.​


Stand-by​
Apply standby rates to certain departure days.​

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Manage check-in​
Simplify your check-in procedures and manifests.​

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Bedding​

Pre-allocate bedding arrangements so your customers can sleep soundly.​

Private charters​

Easily create private events and charters.​

Standard Features

Grow your business

Manage commissions​
Manage and monitor commission percentages for agents and OTAs.​

Payment options​
OperatorHub gives you the ability to take payments with your preferred payment gateway provider. Process credit cards online in a flash, it’s just that easy.​

Mobile responsive online booking​
Embed OperatorHub into your website for a seamless and straightforward user experience or build to our reservations API for complete control.​

Packaging​
Package any products you own together, with additional merchandise or with 3rd party products for increased sales.​

Customer relationship management​
With an inbuilt CRM system, manage your customer data, for better tracking, reporting and targeting.​

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Improve costumer experience

Increase customer control​
Give your customers more freedom by letting them login and manage their own profiles and itineraries.​

Gift certificate management​
Sell branded gift certificates and vouchers and allow customers to book themselves via b2c websites.​

Seat availability​
Display seat availability in real-time.​

Seat allocation​
Allocate your customers seats from within the platform.​

Customer SMS messages​
Keep customers in the loop. Communicate quickly and directly with customers to notify them of rescheduling and changes.​

Promo codes​
Implement, track and report on your discount promo codes.​

Automate operations

Automated dynamic & seasonal pricing​
Automate price changes for special dates and peak seasons for agent distribution. ​

 

​Customer communications​

Schedule automatic email triggers for tickets, itineraries, receipts and vouchers, and communicate with customers before and after their travel using ready-made email templates.​

Automated booking confirmations ​
Booking confirmations can be sent instantly once bookings have been processed. ​

Automated invoicing ​
Clients can schedule invoices to be automatically sent to affiliates.​

Customise and schedule reports​
Build and create report templates to suit your business and automatically generate, schedule and send reports.​

Customised functionality ​
Tailor your system to your needs and automate almost any of your processes. Got something specific in mind? We’ll make it happen.​

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Increase control over operations

Manage live inventory​
Have visibility over your inventory in real-time for quicker management. ​

 

​Use dynamic customised pricing​

​Manage and a range of prices using price matrixes, special prices and seasonal prices.​

Commission levels​
Set customised commission levels by activity, season or other criteria.​

Customised dashboard​
Keep everything organised and manage your entire operation from a centralised hub.​

Sell in multiple currencies & time zones  ​
Choose from dynamic pricing using exchange rates or fixed pricing. Time zones auto adjust as needed. ​

Staff scheduling​
Have more visibility over your staff schedules and better manage your resources.​

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See what others have to say...

"The process for confirming bookings and managing capacity is now super easy , Simple capacity management and little to no chance of over booking , Completely customized manifests , appropriated to our business"


- Merv O
Operations Manager, Discovery Adventure Group

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